How often do my connected bank and brokerage accounts update in Kubera?
For all practical purposes, your connected accounts are updated end of day.
This is what is going on behind the scenes:
- We use account aggregation services like Plaid, Yodlee, Salt Edge and Zabo to connect to your accounts.
- Plaid fetches values from the bank/brokerage. Kubera fetches values from Plaid.
- Kubera fetches values from Plaid automatically every 15 minutes. Or when you refresh the page and when you hit 'update value'.
- Plaid fetches values from a bank/brokerage 2 or 3 times a day. For some banks, it can be even once a day. We don't have control over this.
The point is that your bank balances are not updated in real time. There's a delay but it shouldn't be more than 24 hours.
Kubera automatically checks for updates every 15 minutes. You don't have to hit the Update values on a normal day. But if you think your accounts are not updated even after 24 hours, that's when you need to hit that button. Even after that if it's not updating, let us know and we'll troubleshoot.