Why don't my Bank and Brokerage connections connect? Why do some of them keep dropping after connecting.

While we strive to provide excellent connectivity and data quality, achieving 100% coverage is technically impossible due to the limitations of legacy technology used by many financial institutions. As a result, some connections may not work as expected, and it may take multiple attempts to establish certain connections. In some cases, institutions may never connect, requiring manual tracking. Even when connections are established, they may occasionally break and might not always be resolvable. If a connection is giving lot of trouble, it's better to track them manually.

We partner with leading aggregators like Mastercard, Plaid, Yodlee, MX, and Salt Edge, and we continuously add new providers to expand our coverage. However, even with these partnerships, there can still be challenges with some institutions.

If you have bad connections let us know at hello@kubera.com and we’ll suggest the next steps.

We are dedicated to providing the best service possible, but connections break all the time. It’s not in our control. If 100% connectivity is crucial for you, it might be wise to consider this before subscribing. If you are subscribed and not happy with this situation or feel “stuck”, we are happy to cancel the subscription and issue a full refund.